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Default Category Product Question: Can you set a default Product / Category for the open inquiry?
Answer: Yes. With existing items that you have already added to your Products table.
Default Category = Blank Default Product = Blank
If you select Category to set a default, you will be presented with a tree view of existing Cateogies to select from.
If you select Products to set a default, you will be presented with a tree view of existing Products to select from.
Applicable HelpDesk version(s): 3.0 |