Resource Dynamics, Inc.

Tele-Support HelpDesk Hot Tips

Problem:

Trying to Log into TeleMagic and get error regarding TM.ini file missing:

Resolution:

Go directly to the Server Machine

If Using Windows 2K or NT:

Start - Programs - Admin Tools - Computer Management - Shared Folders - Open Files:

   locate the tm.ini file and see who has the file accessed - then have the person reboot their computer - 

   back on the server after they rebooted - refresh the screen - the file should be gone now -

   try loggin in Telemagic now. 

For complete details, contacty your system administrator or Telemagic dealer.

Non-HelpDesk related.